The Big Black Hole?
Is HR the job-seeker's nightmare? The big black hole into which resumes disappear and are never heard from again? Are you the exception to this new rule?
Daily interaction with individuals who are going through career transitions corroborates comments made by Liz Ryan in her column on BusinessWeek Online. One of the biggest, if not the biggest frustration expressed by job seekers that I work with is the lack of response to resumes and / or applications. Those companies who acknowledge receipt of resumes or send letters indicating an applicant's status in the process have become the pleasant surprise in a job search, the exception to the norm.
Many members of Senior Management consider HR a support function with no real interaction with customers or direct impact on the bottom line. Quite frankly the opposite may be true. HR may have the opportunity to connect with hundreds if not thousands of potential customers every year through the recruiting process. Job seekers notice and remember how they are treated during the search process. What value may a simple acknowledgement have on your bottom-line? Are your company's recruiting efforts negatively impacting the company?
Like Ms. Ryan, we would love to hear from companies who have made it a priority to respectfully acknowledge and communicate with job seekers. How have you been able to make it happen? What type of systems have you put in place?
To read Ms. Ryan's entire column as posted on BusinessWeek Online click here: The Courtesy of a Reply
Posted by Denise Knutson, Senior Consultant, The H.S. Group
Daily interaction with individuals who are going through career transitions corroborates comments made by Liz Ryan in her column on BusinessWeek Online. One of the biggest, if not the biggest frustration expressed by job seekers that I work with is the lack of response to resumes and / or applications. Those companies who acknowledge receipt of resumes or send letters indicating an applicant's status in the process have become the pleasant surprise in a job search, the exception to the norm.
Many members of Senior Management consider HR a support function with no real interaction with customers or direct impact on the bottom line. Quite frankly the opposite may be true. HR may have the opportunity to connect with hundreds if not thousands of potential customers every year through the recruiting process. Job seekers notice and remember how they are treated during the search process. What value may a simple acknowledgement have on your bottom-line? Are your company's recruiting efforts negatively impacting the company?
Like Ms. Ryan, we would love to hear from companies who have made it a priority to respectfully acknowledge and communicate with job seekers. How have you been able to make it happen? What type of systems have you put in place?
To read Ms. Ryan's entire column as posted on BusinessWeek Online click here: The Courtesy of a Reply
Posted by Denise Knutson, Senior Consultant, The H.S. Group
posted by The H.S. Group at
6:33 AM
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